1. What cookies do
Cookies are small text files stored by a browser. Similar technologies can remember a session, protect a form, measure page performance, or preserve a preference between visits.
2. Essential cookies
Essential cookies support security, consent state, load balancing, and basic navigation. The site cannot provide requested functions reliably without them, so they cannot be switched off through our banner.
3. Analytics cookies
With permission, anonymous analytics help us understand which pages are useful, whether content loads correctly, and where visitors abandon a journey. Analytics reports are aggregated and are not used to identify contributors.
4. Preference cookies
Preference cookies remember choices such as consent settings and interface selections. They reduce repeated prompts and help the site respect the settings you selected on a previous visit.
5. Support technologies
If enabled, support technologies help us understand a request submitted through a contact or help flow and preserve relevant context for the support team. These technologies are not enabled by default.
6. First-party storage
ChainHelm stores your cookie choice in browser local storage under a site-specific key. This record is used only to keep the consent banner from reappearing after a decision and can be removed through Cookie settings.
7. Third-party services
Some pages may load services operated by infrastructure or measurement providers. Those providers may set their own cookies only when their category is selected. Their processing is governed by their own notices and contractual limits.
8. Your controls
You can accept all, reject optional categories, choose individual categories, or reopen Cookie settings from the control at the bottom of the page. Browser settings can also block or delete cookies, although some features may then work differently.
9. Do Not Track
Browsers offer different privacy signals, and there is no single technical standard that all services interpret consistently. We honor the choices presented in our consent tool and continue to review emerging signals and legal requirements.
10. Retention
Consent records remain in your browser until you remove them or make a new choice. Provider-specific cookies last for the period described by the provider or until they expire, subject to applicable law and our service configuration.
11. Changes to this policy
We may update this policy when technologies, vendors, or legal requirements change. The effective date at the top will show when the current version took effect.
12. Contact us
For questions about cookies, contact hello@chainhelm.com or write to Unit 2705, 27/F, Tower One, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong.